HANDLING OBJECTIONS

Preparation is key to handling objections before they occur. How you handle the simplest to most complex objections will make or break the sale!

What you will get:

  • Real time solutions
  • Every objection handled
  • Instant correction
  • Demo Objection I – Didn’t Ask You to Drive It
  • Demo Objection II – Changes You Aren’t Familiar With
  • Demo Objection III – Take Me 5 Minutes Bear With Me
  • Demo Objection V – Buy Your Lunch and Make Your First Payment
  • Demo Objection IV – Promise Not To Waste Your Time
  • Best Price/Time I (Information Overload)
  • Best Price/Time II- Exactly What You Need
  • Best Price V- Intelligent Comparison
  • Best Price VI- Best Position in the Market
  • Best Price/Not Getting Out of My Car – Can I Also Get You Figures on Your Car
  • Best Price/Not Getting Out of My Car – Would You Consider Saving…
  • Best Price/Not Getting Out of My Car- Hustle it Up For You
  • Best Price/Not Getting Out of My Car – That’s Why We Offer Window Service
  • Invoice I- Pure Cost
  • Invoice II- Make Final Decision on Money Only
  • Invoice IV- Money Will Not Be the Problem
  • Credit Union I- We Use them To
  • Credit Union II- Love Working with Credit Unions
  • Credit Union III – Number of Lenders Cheaper than Your CU
  • Looking for Someone Else I- What are they Driving Now
  • Looking for Someone Else III- What Would You Like to See Her Do?
  • Payments I – Same Payment or Lower
  • Payments II – I Will Work it Out
  • Payments III – Why That Vehicle
  • Best Price/Time III- Appreciate You Shopping Us for Price
  • Best Price/Time IV- Save You Time
  • Best Price VII- Final Decision on Price Only
  • Invoice III- Work with Your from Invoice
  • Invoice V- Only Thing More Important than Price
  • Looking for Someone Else II-Bring Her Back at Later Date
  • Looking for Someone Else IV- Bring Information Back to Them
  • Just Looking I – My Job
  • Just Looking II – Right Product at Figures You Can Agree With
  • Just Looking III – Great, Bigger or Smaller
  • Just Looking IV – Excellent Selection to Look At
  • Just Looking V – Don’t Waste Any Time
  • Just Looking VI – Put Information Together for You
  • Just Looking VII – That’s Why We Display Our Products
  • Just Looking VIII – Take as Much Time as You Need
  • Just Looking IX – My Best Customers Do the Same Thing
  • Just Looking X – When You are More Serious, In the Future
  • Credit Union I (Enough Information To Assist)
  • Credit Union II (Deliver Online)
  • Credit Union III (Credit Union Representative)
  • Trade Not Here I (Don’t Need Your Car)
  • Trade Not Here II (Figures Your Like)
  • Trade Not Here III (So What)
  • Trade Not Here Iv (Until You And I)
  • Bottom Line I (Let’s Go)
  • Bottom Line II (Exactly)
  • Bottom Line III (Nothing To Go Through)
  • Bad Credit I (Let Me Worry About That)
  • Bad Credit II (I’m The Professional)
  • Bad Credit III (That’s Not A Big Deal)
  • Not Buying Today I (My Fault Not Yours)
  • Not Buying Today II (Change Your Mind)
  • Not Buying Today III (If You Were Going To Buy)
  • Not Buying Today Iv (Anyway)
  • Not Buying Today V (Still Need Idea Of Cost)
  • Not Buying Today VI (Right Circumstances)
  • Owe Too Much I (Let Me Worry About That)
  • Owe Too Much II (Will Not Keep Us From Doing Business)
  • Slow Down I (Intelligent Decision)
  • Slow Down II (Forgive Me)
  • Slow Down III (Didn’t Ask You To Make A Decision)
  • Third Party I (Want The Same Thing)
  • Third Party II (Intelligent Conversation)
  • Not Buying Today VII (Know Your Options)
  • Time – I Understand You’re In A Hurry)
  • Not Buying Today VIII – Spending Valuable Time
  • Slow Down IV – (Get Her Done)
  • Availability I – You Must be Driving that Now
  • Availability II – Largest Selection in State
  • Trade I – Qualify as Way to Answer
  • Price in Greeting ?- Also Figures on Yours
  • Trade II – Also Best Price on New
  • Trade III – Show You Both Ways
  • Don’t Know What I Want – Bigger or Smaller
  • Don’t Know What I Want – What Caught Your Attention
  • Give Me Your Card – Can I Get Your Information on Your Car
  • Give Me Your Card – Can I Get You Figures While You Look
  • How Much Down I – Show you Lease and Purchase
  • How Much Down III – Quote and Leave it Up to Me
  • Shopping for Girlfriend – What Would You Like to See Her Do?
  • Don’t Know What I Want- If you Did Know
  • Don’t Know What I Want – What are You Sure You Don’t Want
  • Don’t Know What I Want – What Brought You Out
  • Give Me Your Card – Mind if I Tag Along To Answer Questions
  • How Much Down I- Show You With No Money Down
  • PAYMENT CLOSE
  • PAYMENTS TO FIGURES CLOSE
  • RATE CLOSE
  • AGREEMENT CLOSE I
  • AGREEMENT CLOSE II
  • AGREEMENT CLOSE III
  • WON’T BE THE LAST TIME CLOSE
  • BE GRATEFUL CLOSE
  • CONGRATULATIONS CLOSE
  • DO IT ANYWAY CLOSE
  • DISEASE CLOSE
  • INVENTORY CLOSE 01 – (MOVE DOWN A MODEL)
  • INVENTORY CLOSE 02 – (MOVE UP A MODEL)
  • SELECTION ALTERNATIVE CLOSE
  • PACKAGE ALTERNATIVE CLOSE
  • PAYMENT BREAKDOWN CLOSE
  • BUDGET CLOSE I
  • BUDGET CLOSE II
  • BUDGET CLOSE III
  • BUDGET CLOSE IV
  • BUDGET CLOSE V
  • ASSUME ZERO BALANCE CLOSE
  • DOWN TO THE PENNY CLOSE
  • REDUCE TO RIDICULOUS CLOSE
  • BETTER TO LIVE RICH CLOSE
  • CAN’T TAKE IT WITH YOU CLOSE
  • NO SHORTAGE OF MONEY CLOSE
  • JUSTIFY CLOSE
  • MONEY EQUAL CLOSE
  • TREAT YOURSELF CLOSE
  • WORK HARD TO EARN THIS CLOSE
  • YOU DESERVE IT CLOSE
  • DISCOUNT CLOSE
  • NO EQUITY CLOSE
  • SAME PRODUCT CLOSE (YOURS)
  • SAME PRODUCT CLOSE (THEIRS)
  • NOW AND LATER CLOSE I
  • YOU KNEW THAT BEFORE CLOSE
  • GRATITUDE CLOSE
  • WHO TAUGHT YOU THAT CLOSE
  • ABLE CLOSE
  • COMMISSION CLOSE
  • LEAVE IT UP TO THE BANK CLOSE
  • QUALITY CLOSE
  • PRICE GUARANTEE CLOSE
  • Either Way Close
  • Going to Wait Close
  • Spouse Stall Close I
  • Spouse Stall Close II
  • Spouse Stall Close III
  • Spouse Stall Close IV
  • Unavailable Party Close
  • Unavailable Party Close II
  • Think About It Close I
  • Think About It Close II
  • Think About It Close III
  • Think About It Close IV
  • Think About It Close V
  • Leave Me Some Paperwork Close
  • Rash Decision Close
  • RASH DECISION CLOSE II
  • RASH DECISION CLOSE III
  • Delivery Close
  • Check Close
  • Scale From One-To-Ten Close
  • Equipment Close
  • Title/Registration Close
  • Paperwork Close
  • Insurance Close
  • No Other Reason Close
  • Momentum Close
  • Re-present Close (Re-demo Close)
  • Everything The Same Close
  • Summary Close
  • Comparison Investment Close
  • Important Person Close
  • Flush The Objection Close
  • Want To Be First or Last Close
  • Sooner or Later Close
  • Get It Done And Over Close
  • Never The Best Time Close
  • Future Date Close
  • Now or Never Close
  • Get More Done Close
  • Affordability Close – Can’t Afford To Continue With What You Have
  • Affordability Close – Cost Of Not Doing This Is Far Greater
  • Affordability Close – What Are You Spending Your Money On?
  • Affordability Close – Everyone Thinks The Same Thing
  • Affordability Close – Extra Conveniences/ Payment Breakdown
  • Affordability Close – Never More Affordable Than Right Now
  • Affordability Close – If Money Was Left Over
  • Affordability Close – Better Than Your Present Situation
  • Affordability Close – Won’t Get Any Easier
  • Affordability Close – What Exactly Are You Not Sure Of?
  • Affordability Close – I Will Be The First To Say
  • Affordability Close – Assure You
  • Affordability Close – Limited Production Makes It More Affordable
  • Affordability Close – Better To Enjoy Now
  • Affordability Close – Leave It Up To Me
  • Affordability Close – Surprised To Hear That
  • Affordability Close – Buying Less Than This Would Be A Mistake
  • Affordability Close – This Products Says You Are A Success
  • Affordability Close – We Will Work It Out To Where It Is Affordable
  • Affordability Close – Pleasure Of Owning Far Outweighs The Cost
  • Affordability Close – Switch For A ‘no’ Then Close
  • Affordability Close – Present Spending Getting In Your Way
  • Affordability Close – Cheaper To Own
  • Affordability Close – Exactly Why You Should Do It Now
  • Affordability Close – Very Few People Think They Can
  • Affordability Close – If You Can’t No One Can
  • Affordability Close – That’s My Responsibility
  • Affordability Close – What You’re Doing Now Isn’t Affordable
  • Affordability Close – Make My Living Making It Affordable
  • Affordability Close – Full Budget Summary
  • Affordability Close – Rather Have Someone Else Enjoy Your Money
  • Affordability Close – Some Kind Of Fear Of Buying
  • Affordability Close – Last Time You Did Something Nice
  • Difference Close – Avoid Same Thing By Using Cash
  • Difference Close – 4 Ways To Reduce The Difference
  • Difference Close – Do You Have To Sell Yours?
  • Difference Close – Sell It Yourself
  • Difference Close – Difference Is Based On Trading Cycle
  • Difference Close – Move To Another Product
  • Difference Close – Compared To What?
  • Difference Close – Only If Paid In Full
  • Difference Close – Price, Trade Or Payments
  • Difference Close – More Than Fair
  • Difference Close – One Way To Reduce The Difference
  • Difference Close – Based On What You Are Getting
  • Difference Close – Difference Between Net And Gross
  • Difference Close – Right Investment
  • Difference Close – Far Out Weight The Difference
  • Difference Close – Worked With My Boss To Get It Here
  • Difference Close – Tailor A Payment Plan
  • Difference Close – Properly Reflects Your Choice
  • Difference Close – More The Reason To Do It Today
  • Difference Close – Work With Me
  • Difference Close – Additional Value Incentive
  • Payment Close – Compared To What?
  • Payment Close – You Can’t Afford Not To
  • Payment Close – Not Considering Full Cost Of Not Buying
  • Payment Close – Remove The Additions Offer
  • Payment Close – Write Me A Check And Avoid Any Payments
  • Payment Close – Next Payment As Cash
  • Payment Close – Reduce The Balance
  • Payment Close – How Do You Make Sense Of What You Have Now
  • Payment Close – Better To Live Rich Than Die Rich
  • Payment Close – That’s Why You Work So Hard
  • Payment Close – Compared To The Enjoyment
  • Payment Close – I Am Surprised You Say That
  • Payment Close – Can’t Afford To Consider Any Other
  • Payment Close – Budget Summary Close
  • Payment Close – Tax Close
  • Payment Close – What Reasons Can You Find?
  • Payment Close – Smile, Discount And Close
  • Payment Close – Waiting Is Costing You
  • Down Payment 01 – (Funds Not Available Or Not Comfortable?)
  • Down Payment 02 – (Before You Say That)
  • Down Payment 03 – (Share The Benefits)
  • Down Payment 04 – (Compare To The Recommended)
  • Down Payment 05 – (Requested By The Bank)
  • Down Payment 06 – (Seem Like The Type Of Individual)
  • Down Payment 07 – (Keep All Your Cash And Replace At Regular Intervals)
  • Down Payment 08 – (Beside The Equity)
  • Down Payment 09 – (Until We Examine)
  • Down Payment 10 – (Keep Your Cash And Pay More Per Month)
  • Disease Close
  • Down Payment 11 – (Don’t Want To Or Don’t Have It?)
  • Down Payment 12 – (Money Remains Invested)
  • Down Payment 13 – (Alternative With Bank Representative)
  • Down Payment 14 – (Certainly)
  • Down Payment 15 – (Same Amount)
  • Down Payment 16 – (Amount Sufficient)
  • Down Payment 17 – (We Provide You With The Down Payment)
  • Price Close – Clarify Price, Payments, Your Car, The Difference
  • Price Close – You Knew It Was More Money
  • Price Close – Made Aware WhyPrice Close – Easy To Adjust/deserve The Extra’s
  • Price Close – No Other Objections
  • Price Close – Prepare For Lease
  • Price Close – Disagree With You Summary
  • Price Close – Most Expensive 1234
  • Price Close – Switch To Alternative
  • Price Close – Even With That In Mind
  • Price Close – Least Expensive Because
  • Price Close – Alternative Ways Of Paying
  • Price Close – Financing Makes It Affordable
  • Price Close – Reason It’s Priced This Way
  • Price Close – Everything Your Purchase Is QualityPrice Close – Properly Reflects The Value
  • Price Close – You Knew That Before
  • Price Close – Expensive InvestmentPrice Close – Built For People Like You
  • Price Close – Isn’t Quality What You Wanted
  • Price Close – Considered The Price Of Not Owning
  • Price Close – You Picked It Out
  • Price Close – Continued Commitment
  • Price Close – Top Shelf
  • Price Close – Can’t Fix Your Taste
  • Price Close – Extra Comforts
  • Price Close – Price Is The Best Reason
  • Price Close – Earned The Right
  • Price Close – Everything Is Too High
  • Price Close – Better To Live Rich Than Die Rich
  • Price Close – Take Into Account Resale Value
  • Price Close – Top Shelf
  • Price Close – Can’t Fix Your Taste
  • Price Close – Extra Comforts
  • Price Close – Price Is The Best Reason
  • Price Close – Earned The Right
  • Price Close – Everything Is Too High
  • Price Close – Better To Live Rich Than Die Rich
  • Price Close – Take Into Account Resale Value
  • Three Yes’s And Then Close
  • If I Could, Would You Close
  • Puppy Dog Close
  • Feel-Felt-Found Close
  • Handshake Close
  • Inventory Close – (Move Up)
  • Spouse Stall Close I
  • Spouse Stall Close II
  • Eleventh Inning Close
  • Referral Close
  • Eleventh Inning Close
  • Scarcity Close
  • Agreement Close I
  • Agreement Close II
  • Better to Live Rich Close
  • Budget Close I
  • Budget Close II
  • Can’t Take It With You Close
  • Commission Close
  • Congratulations Close
  • Do It Anyway Close
  • Down To The Penny Close
  • Gratitude Close
  • Inventory Close – (Move Down)
  • Inventory Close – (Package)
  • Leave It Up To The Bank Close
  • Second Party Assist Close
  • Second Baseman Close I
  • Second Baseman Close II
  • Do It For Me Close
  • Payoff Close
  • Delay Payment Close
  • No Cosigner Close
  • Able Close
  • Agreement Close III
  • Assume Zero Balance Close
  • Be Greatful Close
  • Budget Close III
  • Budget Close IV
  • Budget Close V
  • Discount Close
  • Disease Close
  • Justify Close
  • Now and Later Close
  • Payment Breakdown Close
  • Quality Close
  • Selection Alternative Close
  • Who Taught You That Close
  • Won’t Be The Last Time Close
  • You Knew That Before Close
  • Either Way Close
  • Going to Wait Close
  • Leave Me Some Paperwork Close
  • Rash Decision Close III
  • Spouse Stall Close III
  • Spouse Stall Close IV
  • Think About It Close III
  • Think About It Close IV
  • Think About It Close V
  • Unavailable Party Close II
  • Insurance Close
  • Momentum Close
  • No Other Reason Close
  • Scale From One-To-Ten Close
  • Future Date Close
  • Get It Done And Over Close
  • Important Person Close
  • Now or Never Close
  • Sooner or Later Close
  • Want To Be First or Last Close
  • Referral Close
handling objections